We started out without including gratuity in our quotes, however, due to overwhelming customer input our quotes now include the industry standard 20% gratuity so you can see an all-inclusive quote up front and not have to worry about whether or not to tip at the end of the ride.
Since most of our trips involve business travelers, we received a number of requests from these corporate travelers to include gratuity with the reservation for ease of processing expenses. Therefore, gratuity is now included on all of our quotes.
If you don’t like this practice, simply contact us and we can remove gratuity from the quote, leaving it up to you to tip based on the level of service you believe you have received.