We realize that flight delays are an unfortunate part of traveling. As long as you have provided your flight details, we will use available technology to track your flight arrival. We also request that you let us know if you experience any delays or if your travel plans change. Provided we have this information, there will be no additional charges.
If, however, you do not provide us with your flight details or updates then you will be subject to “wait time” charges to guarantee that your chauffeur will be there for you when you do arrive.